Guide for NDIS Purchases
Part 1 - Selection: Add all your items into the 'Cart' and check they are correct then in the order notes section please add the 'Participant's NDIS reference number and full name to speed up processing'. Agree to the terms and conditions then proceed to the 'Check out'
Part 2 Checkout: Complete the form below this;
- If you have an account already select the 'Login' option
- Or else enter in your email (the email address used to access and manage orders), if you want our newsletters and updates check the 'email me' box
- Select your Delivery method (Ship or Pickup in Store)
- Complete the Shipping address details: This will be the contact details for the courier so it will need to be the address the items are being sent to, e.g. Hospital as the business name, and under the 'Apartment...' Building and Ward reference... Then select the Shipping method you want.
Part 3 - Payment, select 'NDIS Payment'

Part 4 - Billing Address: If you have a separate billing address;
- In the Billing Address, these details are to be funder or the contact details for the organisation's account's department. Now select 'Complete Order'

Part 5 - Invoices: The system will email you a copy of your order details, within this there will be a link to download the PDF of the invoice, or you can go to 'Your Orders' and open the invoice and download the invoice manually at any time.
Forward this email and or the PDF Invoice through to your plan manager, with the payment details that are displayed on the next screen. These payment details should also be on the PDF invoice at the bottom.

