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Legal Details

Website Terms Of Use

In these Terms of Use, “we”, “us” and “our” means Nana’s Weighted Blankets Pty Ltd (ABN 0410 478 810), 8 Wolstenholme Street, Rutherford NSW 2320. Please read these Terms of Use carefully as they apply to your use of the http://www.nanasweightedblankets.com.au/ website (the “Website”). By accessing or using the Website you agree to be bound by these Terms of Use.

This Website is offered to you conditional upon your acceptance of these Terms of Use, and the associated Privacy Policy. Your use of and access to this Website constitutes your acceptance.

We may change the Terms and Conditions at our discretion and without notice. A version of the current Terms of Use will be available on the Website as they are changed. By continuing to use our Website you accept the Terms of Use as they apply from time to time.
If you access this Website from outside Australia you are also responsible for ensuring compliance with all applicable laws in the place where you are located.

1. Content on this Website

Material or information (“Content”) on the Website is not advice and is subject to periodic changes and may include technical inaccuracies or typographical errors. We do not warrant the accuracy, completeness or adequacy of the content in this Website. You should make your own enquiries before entering any transaction on the basis of the content on the Website.

2. Copyright in material on the Website and restriction of use

You acknowledge that the Website is subject to copyright and possibly other intellectual property rights (“Intellectual Property Rights”). Save and except for any third party copyright included on the Website under a licence or agreement, all the content of the Website and downloads from it, is owned by Nana’s Weighted Blankets Pty Ltd. All rights reserved.

Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (Cth) (or any other applicable legislation throughout the world), or as otherwise provided for in this copyright notice, no part of any content may in any form or by any means (including electronic, mechanical, micro copying, photocopying or recording) be reproduced, adapted, stored in a retrieval system, transmitted or reproduced on any other Internet website without the prior written permission of the copyright owner.

We grant you permission to do the following with the content unless otherwise indicated:

- store a reproduction of the content on your local computer for the sole purpose of viewing it,
- print hard copies of the content for non-commercial use or personal use only,
- reproduce or distribute any complete page of the content so long as:
◦ you do not reproduce or redistribute less than a complete page, or, where a document consists of more than one page, less than the complete document
◦ you do not modify the copy from how it appears on the Website (unless we expressly authorise it)
◦ the copyright notice appears in its entirety in each copy made or distributed, and
◦ the content is appropriately attributed to us.

Without limiting the foregoing, you must not reproduce, frame, transmit (including broadcast), adapt, link to, or otherwise use any of the content on the Website including audio and video excepts without our prior written approval.

Subject to applicable law, we may revoke the permissions referred to above at any time and may suspend or deny, in our sole discretion, your access to all or any portion of the Website without notice.

3. External links and advertisements

The Website contains links to websites maintained by other organisations over which we have no control. We do not necessarily sponsor, endorse, or approve any material or advertising on external sites or the operations of external sites. You access those external sites and use their information, products and services solely at your own risk.

We make no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material or advertising on external sites to which the Website is linked. You should refer to the relevant external site or advertiser for information on its products and / or services.

4. Linking to this Website

We encourage you to provide links to this Website. While you may use the name “http://www.nanasweightedblankets.com.au/” in the text of any such link, you may not use the Nana’s Weighted Blankets Pty Ltd logo or any of our other trademarks without our prior written consent. You must not frame this Website, or represent or imply that any part of the Website belongs to anyone other than us. If we notify you that we object to the manner in which you provide links to this Website, you must immediately cease providing such links.

5. General restrictions

In using the Website, you must not: (i) violate any applicable laws; (ii) use the Website for any purpose that is threatening, libellous, defamatory, abusive, obscene, vulgar, pornographic, profane, racist, indecent or infringing of another person’s rights; (iii) distribute viruses, corrupted files, or any other similar software or programs that may damage the operation of any computer hardware or software; (iv) collect or store personal data about other users of the Website; or (v) engage in any other conduct that inhibits any other person from using or enjoying the Website.

6. Warranties and liability

All express or implied warranties, representations, statements, terms and conditions relating to these Terms of Use or the Website that are not contained in these Terms of Use, are excluded to the maximum extent permitted by law.

In particular, and without limiting the previous paragraph: (i) while we endeavour to provide a convenient and functional Website, we do not guarantee that your requirements will be met or that your use of the Website will be uninterrupted, error free or that the Website or the server from which it operates are free of viruses or other harmful components; and (ii) we cannot be responsible for any loss, corruption or interception of data sent to or from our Website which occurs outside of our computer systems (such as those which occur while being sent over the internet). We recommend that you install and use up-to-date anti-virus and firewall software on your computer.

Nothing in these Terms of Use excludes, restricts or modifies any term, condition, warranty, right or remedy implied or imposed by any statute or regulation which cannot lawfully be excluded, restricted or modified, which may include Part V of the Australian Trade Practices Act 1974 (Cth) and corresponding provisions of Australian state or territory legislation, which contain provisions including implied conditions and warranties which operate to protect the purchasers of goods and services in various circumstances.

If any term, condition or warranty is implied into these Terms of Use and we are able to limit your remedy for a breach of such a term, condition or warranty, then our liability for breach of the term, condition or warranty is limited to one or more of the following at our option: (i) in the case of goods, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods, or the payment of the cost of having the goods repaired; or (ii) in the case of services, the supplying of the services again, or the payment of the cost of having the services supplied again.

Subject to our obligations under the implied terms, conditions or warranties referred to above, and to the maximum extent permitted by law, our maximum aggregate liability for all claims under or relating to these Terms of Use or the Website, whether in contract, tort (including negligence), in equity, under statute, under an indemnity, based on fundamental breach or breach of a fundamental term or on any other basis, is limited to an amount equal to AUD$100. In calculating our aggregate liability under this paragraph, the parties must include any amounts paid or the value of any goods or services replaced, repaired or supplied by us for a breach of the implied terms, conditions or warranties referred to above.

Subject to our obligations under the implied terms, conditions or warranties referred to above, and to the maximum extent permitted by law, we are not liable for, and no measure of damages will, under any circumstances, include: (i) special, indirect, consequential, incidental or punitive damages; or (ii) damages for loss of profits, revenue, goodwill, bargain, anticipated savings or loss or corruption of data, whether in contract, tort (including negligence), in equity, under statute, under an indemnity, based on fundamental breach or breach of a fundamental term or on any other basis, whether or not such loss or damage was foreseeable and even if advised of the possibility of the loss or damage.

Our liability to you is diminished to the extent that your acts or omissions (or those of a third party) contribute to or cause the loss or liability.

7. Indemnification

You agree to indemnify, defend and hold us, our subsidiaries, affiliates, officers, directors, and other partners, employees, consultants and agents, harmless from any loss, liability, claim, demand, damage or expenses (including reasonable solicitor’s fees) asserted by any third party due to or arising from or in connection with your use of content, or your conduct on the Website, or messages posted or transmitted by you on or through the Website. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, which shall not excuse your indemnification obligations.

8. Variation of the Website

We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any or all of the Website.

9. Privacy policy

You may be required to register before you can contribute to this website (e.g. post comments on the Website), this may involve providing your personal information to us or our nominated service provider. You agree that any registration information provided will be truthful and up to date.

Any personal information collected by us through your use of the Website will be dealt with in accordance with our Privacy Policy. Information collected by our nominated service providers may be subject to different terms; please refer to their privacy statement before providing your personal information.

By submitting content to the Website, you: (i) grant us a perpetual, worldwide, royalty free, irrevocable and transferable licence in all media to use, reproduce, modify, adapt, publish and display the content for any purpose without compensation, restriction on use, attribution or liability; and (ii) warrant that the content is yours and does not (nor will our use of the content under the above licence) infringe the rights or privacy of any third party.

The comments and content contributed by users of the Website does not necessarily reflect our views. While we use reasonable efforts to make sure such content is appropriate, we are not responsible or liable for the conduct of others.

10. Force majeure

Neither party will be liable for any delay in performing any of its obligations under these Terms of Use if such delay is caused by circumstances beyond the reasonable control of that party.

11. General

If any part of these Terms of Use is held to be unenforceable, the unenforceable part is to be given effect to the greatest extent possible and the remainder will remain in full force and effect.

These Terms of Use are governed by the laws of New South Wales, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts of New South Wales, Australia.

These Terms of Use constitute the entire agreement between us and you in relation to the Website and supersede all other (prior or contemporaneous) communications or displays whether electronic, oral, or written, between us and you in relation to the Website.

Your use of the Website is conducted electronically and you agree that we may communicate with you electronically for all aspects of your use of the Website, including sending you electronic notices.

The provisions of these Terms of Use which by their nature survive termination or expiry of these Terms of Use will survive termination or expiry of these Terms of Use.

The word “including” when used in these Terms of Use is not a term of limitation.

Terms and Conditions of sale

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS. IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ORDER/KEEP YOUR PRODUCT.

These Terms and Conditions of sale (the “Sales Terms”) are the terms which apply when you access the website http://www.nanasweightedblankets.com.au (the “Online Shop”) and place orders to purchase any of the Products made available to you on the Online Shop (“Products”).

The Online Shop is owned by and operated by Nana’s Weighted Blankets Pty Ltd, 8 Wolstenholme Street, Rutherford NSW 2320 (hereinafter referred to as “Nana’s Weighted Blankets Pty Ltd”, “we”, “us” or “our” as the context may require).

By accessing the Online Shop or when you place orders to purchase any of the Products on the Online Shop you agree to be bound by and accept these Sales Terms. We recommend that you keep a copy of these Sales Terms for future reference.

To be eligible to purchase goods on this Online Shop and lawfully enter into and form contracts, you must:
• if an individual, be 18 years of age or over;
• register your real name, address, phone number, email address and any other details requested;
• be legally capable of entering into binding contracts; and
• be resident in one of the Serviced Countries.

By offering to purchase goods and services you represent to us that you are 18 years of age or over and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

1. Changes to Sales Terms

We reserve the right to change or modify these Sales Terms including for legal, regulatory or security reasons at any time. Notwithstanding the foregoing, we undertake to apply the Sales Terms of the date of ordering process for each order placed on the Online Shop. Whilst we will flag changes on the Online Shop and/or send emails in relation to major changes, it is your responsibility to check the Sales Terms for changes. If you do not agree to any of the Sales Terms then you can simply stop using the Online Shop at any time. If you have any questions, concerns, or comments about our Sales Terms please email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

2. Service availability

Products ordered through the Online Shop can only be delivered to the Australia, European Economic Area (“EEA”), USA, Canada, New Zealand, Japan, (the “Serviced Countries”).

Purchases made on the Online Shop are for your personal or gift use and are not to be used for re-sale, commercial purposes or any other commercial benefit. We reserve the right to refuse orders for multiple quantities of an item ordered by you or ordered to any one postal address.

Some restrictions are placed on the extent to which we accept orders from specific countries. These restrictions can be found on our delivery page (Delivery Details).

We do not guarantee the availability of any Product in the Online Shop. We reserve the right, without liability or earlier notice, to change, discontinue or stop making any Product.

3. Order Processing and Contract Formation

To make it easier for you to order Products using the Online Shop, we offer you the opportunity to register for a personal account. If you take advantage of this opportunity any personal data that you provide us with during the registration process will be stored in our database and need not be entered with each new order; it will be entered into the order form automatically.

To register, you must supply us via the online registration form with the following information: your name, gender, age range, referral details, password, billing address and, where applicable, different delivery address. Once you click on the “Next Step” button this information will be stored in our customer database. You can access, update or correct your personal account details via the “My Account” button. We will only use the stored data in accordance with our Privacy Policy which can be accessed on the Online Shop.

You are responsible for maintaining the confidentiality of your password and user name and are responsible for all activities that are carried out under them. We do not have the means to check the identities of people using the Online Shop and will not be responsible for losses suffered by you where your password or user name is used by someone else unless this is due to our negligence. You agree to notify us immediately by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone on 0410 478 810, if you become aware or suspect any unauthorized use of your password or username.

Your order via our online purchase order form is considered as a binding offer to buy the Products you select from the Online Shop. All orders are subject to availability and to acceptance by us. We reserve the right to refuse to accept an order. We will send you an email acknowledging receipt of your order. All communications will be addressed to the email address you supply when you register. Please note that this does not constitute acceptance by us. The contract for purchase of the Product is formed when we send you a dispatch confirmation email as described below.

You may select items from our range of Products, details of which will be added to the “Shopping Cart” by clicking on the “Add to Cart” button. By clicking on the “Checkout” button in the Shopping Cart, you submit an offer to buy the goods in the Shopping Cart. As soon as this offer is accepted by us via an Acceptance Email (as described below) your order forms a binding contract of sale between you and us.

Before placing an order you can view and amend your order details at any time by clicking on the “Shopping Cart”.

You will automatically be sent an email confirming receipt of your order (the “Confirmation Email”) with a summary of the details of your order, which we would recommend that you print out and keep for your own records. The Confirmation Email does not constitute our acceptance of your order; it merely records the fact that we have received your order. Please check that all details in the Confirmation Email are correct. If not, or if you do not receive a Confirmation Email please contact us immediately on This email address is being protected from spambots. You need JavaScript enabled to view it..

We will send a second email when we dispatch your goods which shall constitute our acceptance of your order (the “Acceptance Email”) at which point a binding contract of sale will be concluded between you and us.

4. Your use of the Online Shop

By accepting the Sales Terms you confirm that all information and details provided by you to us (including on registration) are true, accurate and up to date in all respects and at all times.

You agree that in using the Online Shop you will not: (i) use the Online Shop in any way that causes, or is likely to cause the Website or access to the Website to be interrupted, damaged, or impaired in any way; (ii) use the Online Shop for any purpose that could damage the name of Nana’s Weighted Blankets Pty Ltd or any goodwill attached to the Online Shop; (iii) use the Online Shop for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party; (iv) access or attempt to access the accounts of other users or attempt to penetrate the Online Shop security measures; nor (v) use the Online Shop for any purpose other than your personal use.

We reserve the right to suspend, restrict or terminate your access to the Online Shop at any time without notice if we have reasonable grounds to believe that you have breached any of these restrictions or if we suspect fraudulent account activity or behaviour. This shall not limit our right to take any other action against you that we consider appropriate.

5. Conditions applicable to promotion codes (Discounts)

Only one promotion code can be used per product and per order. Promotion codes cannot be combined with any other special offer or promotion.

You cannot sell, barter or give away a promotion code. You cannot upload or make available a promotion code on any website or through any other public offer, give away, sale or barter. You cannot use promotion codes for commercial purposes.

Promotion codes are not exchangeable for money.

We do not have any obligation to re-issue or refund promotion codes. However, should we decide to re-issue or refund a promotion code, we need your promotion code to do so. So please retain a copy of your promotion code, otherwise it will not be reissued or replaced in the event of loss.

We are entitled to immediately invalidate a promotion code in the event we have reason to suspect that a promotion code is used in violation of these Sales Terms or otherwise misused or in the event we have other reasons to do so.

6. Prices, delivery charges and Payment

The price payable for the Products shall be as shown on the Online Shop. The prices are quoted in Australian dollars. Prices advertised on the Online Shop exclude Australian Goods and Services Tax (GST) and any other tax duty, levy, tariff or charge applicable to the supply of the Product(s). Delivery charges are shown separately when ordering and must also be paid in advance.

Prices are subject to change without notice but changes will not affect orders which we have already accepted.

The Online Shop contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on the Online Shop may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product’s correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on the Online Shop, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a dispatch confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a miss-pricing.

Payment for your products must be made via credit or debit card, via Paypal or other means as specified on the payment page.

The full payment price, including delivery charges and any additional charges for services you may have ordered, will be debited from your card or Paypal account upon or shortly before dispatch of the products to you.

You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. Fraudulent use of credit cards will be reported to the relevant authorities. If the issuer of your card refuses to authorize payment we will not accept your order and we will not be responsible for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.

We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.

7. Delivery and ownership

Unless otherwise stated, delivery will be made from our warehouse to the address provided by you. We shall endeavour to dispatch the Product to you within one (1) working day after you place your order and in any event within thirty (30) days beginning on the day after you place your order. If we are unable to dispatch the Product within that time we will email to let you know and to give you an estimated delivery date. In these circumstances you have the right to cancel the order and receive a full refund.

We shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond our reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.

As soon as the Product is delivered to you, you are responsible for it. Besides, we retain full legal title to Products until we have received all amounts due on the ordered Products.

We want you to be happy with your purchase from us. If you are unhappy with the Product in any way (for example if there is obvious damage to the item from transport or packaging damaged during transport) please contact our Customer Service on This email address is being protected from spambots. You need JavaScript enabled to view it. as soon as possible.

8. Return and refund, Other options

If we do not deliver or if the Products we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, please contact us as soon as possible at This email address is being protected from spambots. You need JavaScript enabled to view it..

We will do our best efforts, and our only obligations will be, at our option to:

- make good any shortage or non-delivery or incorrect delivery; or
- replace or repair any Products that are damaged or defective; or
- refund to you the amount paid by you for the Products in question.

In the event we accept the return of any purchased Product, you must return the Product in its original package (including all accessories, user manuals and any free gifts that came in the same package). Please treat the Product with care and return it in the condition that it was delivered to you; if possible, use the original delivery package or pack the Product securely. We recommend that returned Products are sent via an insured, traceable delivery service.

Replacement or refund can only be processed once we have received the Product to be returned.

If you return a Product 1) that you are not entitled to return, 2) that is not in its original condition, 3) that is without proper or missing packaging, 4) with items missing from the return delivery, 5) without following our return instructions, or 6) have otherwise failed to exercise reasonable care when taking care of and returning the Product, we reserve the right either to reject your return and decline to refund or to deduct from those payments to be refunded to you, reasonable repair or other similar direct costs that we have incurred, subject to applicable law.

If your return has been accepted, we will refund you the price you have actually paid for the items less any applicable shipping costs (as per the above) by crediting your payment card thirteen (30) calendar days after the date of receipt of the delivery.

Right to cancel:

If you have bought Products for your own private use as a consumer and want to exercise your right to cancel the contract and return the Product(s) you have purchased return the Product(s) within fourteen days (14) calendar days after the date of receipt of the delivery and correctly follow the instructions of the return procedure as described below.

Return of Product by exercising your right to cancel:

We hope you will be happy with your purchase from us. If not, you have the right to return the Product(s) to us and receive a full refund provided:

- you notify us in writing that you are cancelling your purchase no later than the [same period as stated above] working day after the day on which you received your Product(s);
- you have taken reasonable care of the Product(s) prior to return - in particular this means they must not have been damaged;
- you may give us notice of cancellation by any written means (including email, fax or letter), but it will speed up the process for you and us if you contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.;
- you will be responsible for the cost of returning the Product(s) to us.

Please return the Product in suitable packaging to ensure it reaches us in good condition.

We will refund the purchase price and original and return delivery charge of any Product(s) returned no later than thirty (30) days from the day when you give us notice of cancellation.

Please note that if you fail to take reasonable care of returned Product(s), or fail to return the Product(s) to us, we will be entitled to make a claim against you for any losses which we suffer.

9. Our legal obligations and our limitation on liability

You have certain rights under the law. These include that any Product supplied by us will be of satisfactory quality which means guaranteed against all manufacturing or material defects for the warranty period as defined in the following link: www.nanasweightedblankets.com.au. Nothing in these Sales Terms is intended to affect these statutory rights.

If we breach these Sales Terms we shall only be liable for losses which are a reasonably foreseeable consequence of such a breach, up to a maximum of the purchase price of your order. Losses are foreseeable where they could be contemplated by you and us at the time of entering into this agreement.

With current technology it is not possible to develop and operate computer programs (software) and data processing systems (hardware) entirely without error, or to rule out any unpredictable events in connection with the Internet. We provide no guarantee for the constant and uninterrupted availability of the Online Shop.

These Sales Terms set out the full extent of our obligations and liabilities in respect of the Products. To the extent permitted by applicable law, there are no other warranties, conditions or other terms that are binding on us than the ones mentioned in these Sales Terms. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

We shall not be liable whether in contract, tort or otherwise for any economic losses (including without limitation loss of income, loss of profits, loss of contracts, business or anticipated savings), loss of data, loss of goodwill or reputation or for any special, indirect, consequential or punitive loss or damage of any kind howsoever arising. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

Without prejudice to the foregoing, nothing in these Sales Terms shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by applicable law.

Nothing in these Sales Terms shall affect your statutory rights as a consumer, or your right of withdrawal as per Clause 8 above.

10. Intellectual property rights

Your use of the Online Shop grants no rights to you in relation to copyright, design rights, trademarks or other of our intellectual property rights (or the intellectual property rights of third parties).

We provide the Online Shop to you solely for your personal, non-commercial use. You may electronically copy and print only those areas of the Online Shop which are required in the process of using the Online Shop as a shopping resource. The content of the Online Shop may not be used for any other purpose without our express written permission.

11. Indemnity

You agree to indemnify, defend and hold harmless Nana’s Weighted Blankets Pty Ltd, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from, without limitation, your breach of these Sales Terms, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.

12. Import duty

If you order Products from the Online Shop for delivery outside Australia, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

13. Contact details

Our customer service will assist you with any questions. You can contact us by phone 0410 478 810 Monday through Friday 9am to 5pm, or send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

14. Waiver

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these Sales Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these Sales Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

15. Severability

If any of these Sales Terms or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

16. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing. When using the Online Shop, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Online Shop. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

17. Entire agreement

These Sales Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Sales Terms.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Sales Terms.

18. Governing law and Jurisdiction

These Sales Terms are governed by the laws of New South Wales, Australia, and the Parties agree to submit any dispute arising from these Sales Terms to the jurisdiction of the courts and tribunals of or exercising jurisdiction in that State.

Privacy Policy

At Nana’s Weighted Blankets Pty Ltd, we are committed to protecting and maintaining your privacy. As part of our normal operations we may collect your information. This Privacy Policy describes the type of information we may collect and what may happen to that information.

This statement is designed to tell you as much as possible about how we use and manage personal information provided to, or collected by us. We believe you should be made aware of our practices so you can make informed decisions about how you allow us to use your information.

We are bound by and support the National Privacy Principles contained in the Commonwealth Privacy Act.

In this ever changing world we may, from time to time, review and update this Privacy Policy statement to take account of new laws and technology and changes to our operations. All personal information held by us will be governed by our most recent policy. Your continued use of the Website after any modification to this privacy policy will constitute your acceptance of such modification.

Any questions regarding this statement or complaints regarding privacy should be sent to Nana’s Weighted Blankets Pty Ltd’s Privacy Officer at Nana’s Weighted Blankets Pty Ltd, 8 Wolstenholme Street, Rutherford NSW 2320.

1. What kind of personal information do we collect and how do we collect it?

We collect personal information in a variety of ways in the course of conducting our businesses. We collect this information so you can subscribe to newsletters, request a product or service from us, complete a survey or questionnaire, seek employment, or communicate with us by email, telephone or in writing.

Throughout this Privacy Policy, we refer to your “personal information”, which means information which identifies you as an individual or from which your identity can be reasonably ascertained. Your name, home address, home telephone number, mobile telephone number, email address, workplace contact details and credit card details are examples of personal information.

2. How we use Personal Information

We use personal information for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose.

In certain circumstances, we may use personal information for promotional or direct marketing purposes. However, you may at any time request us not to use your personal information for sending direct marketing material to you. Such a request can be made by contacting us either in writing, by email or by telephone at the contact details below. There is no fee for making such a request.

In many cases where we ask you to provide us with information about yourself, if you do not provide us with that information we will not be able to provide you with the relevant product or service.

3. Links to Third Party Websites from our Website

To the extent that our Website contain links to sites operated by third parties and not related to our products or services (“Linked Websites”), the Linked Websites are not controlled by us and we are not responsible for the privacy practices of those companies. Before disclosing your personal information to Linked Websites, we advise you to examine their privacy policies.

4. Disclosure of personal information

We respect the privacy of personal information and we will take reasonable steps to keep it strictly confidential.

We will disclose personal information to third parties if it is necessary for the primary purpose of collecting the information, or for a related secondary purpose, if the disclosure could be reasonably expected (e.g. disclosure to a delivery contractor for the purpose of delivering goods or services ordered from us). Where such a disclosure is necessary, we will require that the third party undertake to treat the personal information in accordance with the National Privacy Principles.

Otherwise, we will only disclose personal information to third parties without your consent if the disclosure is (i) necessary to protect or enforce our legal rights or interests or to defend any claims; (ii) necessary to prevent or lessen a serious threat to a persons’ health or safety; or (iii) required by law.

Disclosure between our companies: We may also disclose personal information we collect about you to a related company. The company to which information is disclosed is bound to use it for the same purpose as the information was collected, unless otherwise permitted by law.

Under no circumstances we will sell personal information without your consent.

5. Cookies policy

We use the term “cookies” to refer to cookies and other similar technologies covered by the EU Directive on privacy in electronic communications.

• What is a cookie?

Cookies are small data files that your browser places on your computer or device. Cookies help your browser navigate a website and the cookies themselves cannot collect any information stored on your computer or your files. When a server uses a web browser to read cookies they can help a website deliver a more user-friendly service. To protect your privacy, your browser only gives a website access to the cookies it has already sent to you.

• Why do we use cookies?

We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website. Cookies remember the type of browser you use and which additional browser software you have installed. Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer for longer.

• How do I reject and delete cookies?

We will not use cookies to collect personally identifiable information about you. However, should you wish to do so, you can choose to reject or block the cookies set by us by changing your browser settings – see the Help function within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used you may need to actively delete or block the cookies. You can also visit www.allaboutcookies.org for details on how to delete or reject cookies and for further information on cookies generally. Note, however, that if you reject the use of cookies you will still be able to visit our Website but some of the functions may not work correctly.

6. Information Security

We will take all reasonable steps to ensure that all personal information held by us is secure from any unauthorised access or disclosure. However, we do not guarantee that personal information cannot be accessed by an unauthorised person (e.g. a hacker) or that unauthorised disclosures will not occur.

We will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for the purposes for which we are authorised to use it.

7. Management and security of personal information

We have appointed a Privacy Officer to oversee our management of personal information in accordance with this policy and the Commonwealth Privacy Act. We have also directed staff that personal information must be dealt with in accordance with this policy and that personal information must be kept secure from unauthorised access or disclosure.

8. Accessing personal information

You may request to access your personal information held by us. Such a request must be made in writing to the address below. First, we will require you to verify your identity and specify what information you require.

We will grant you access to your personal information as soon as possible, subject to the circumstances of the request.

A request to access personal information will be rejected if (i) the request is frivolous or vexatious;
(ii) providing access would have an unreasonable impact on the privacy of another person; (iii) providing access would pose a serious and imminent threat to the life or health of any person;(iv) providing access would prejudice our legal rights; or (v) there are other legal grounds to deny the request.

We may charge a fee for reasonable costs incurred in responding to an access request. The fee (if any) will be disclosed prior to it being levied.

In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Nana’s Weighted Blankets Pty Ltd being unable to provide you with information about certain transactions, other content, services or product information, upcoming promotion, and/or provide you with certain content, goods or services.

9. Updating Personal Information

We endeavour to ensure that the personal information we hold is accurate, complete and up-to-date. We encourage you to contact us as soon as possible in order to update any personal information we hold about you. Our contact details are set out below.

10. Newsletters

If you wish to cancel your subscription to a newsletter, you can either send us an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it., or carry out cancellation by using the respective link at the end of the newsletter.

11. Contact us

If you would like to make an access request or wish to provide feedback about this policy, please contact us by writing to: Nana’s Weighted Blankets Pty Ltd at 8 Wolstenholme Street, Rutherford NSW 2320 or via email This email address is being protected from spambots. You need JavaScript enabled to view it..
Telephone: 0410 478 810